EV Roadside Assistance in Madison, WI

EV Roadside Assistance across Madison

Where we help in Madison

We cover Madison's main corridors, including US-12/18 Beltline, I-39/90/94, US-151, John Nolen Drive and University Avenue, and the roads toward Rockford, Milwaukee and Aurora. Dispatch matches the fix to the problem, so you do not pay for a tow when a charge will do.

Tell dispatch what the dashboard shows and we will match the right response, so you are not paying for a tow when a 30-minute charge would get you moving.

When to call in Madison

Low battery or 0% on the road
The car will not wake up, unlock or shift (often a 12V issue)
A warning light means the car should not be driven
You need transport to a dealer or service center

Service request

Request EV roadside assistance in Madison

For immediate help, call 281-473-1221. Online requests are confirmed by dispatch.

EV Roadside Assistance in Madison at a glance

Service: EV Roadside Assistance
Coverage: All of Madison, WI, incl. Isthmus, Hill Farms-University, University Heights and Middleton
ZIP codes: 35 Madison ZIP codes (53701, 53702, 53703, 53704…)
Main roads: US-12/18 Beltline, I-39/90/94, US-151, John Nolen Drive and University Avenue
Airports nearby: MSN
Hours: 24/7/365
Average arrival: under 45 minutes
Price: Quoted by dispatch before service

Driving conditions in Madison

Madison winters cut EV range noticeably. Cold batteries hold less usable energy, cabin heating draws extra power and DC charging slows until the pack warms up. If your range estimate drops faster than expected on a cold morning, call before you hit 0%; it is quicker to top up than to recover a fully drained car.

How it works

Describe the problem. Battery percentage, warning messages and whether the car powers on.
Right service, first time. Dispatch recommends charging, a jump-start or EV-safe towing.
Back on the road. A technician completes the service and confirms the vehicle is safe to drive.

What to expect

What happens when you request EV roadside assistance in Madison

1
You call or book online
Share your exact spot on US-12/18 Beltline, I-39/90/94 and US-151, or the nearest landmark such as Downtown, your vehicle and the battery percentage.
2
Dispatch confirms
We confirm your connector, the price and an arrival estimate for Madison before a unit is sent.
3
A technician drives to you
Average arrival is under 45 minutes. Keep your phone on so the technician can reach you.
4
Service on site
Mobile Level 3 DC fast charging adds about 25–50 miles of range, enough to reach a station or get home.
5
Back on the road
The technician confirms the car is ready to drive, or explains the next step if it is not.

Tell dispatch

Your location in Madison: address, exit, mile marker or cross-street
Year, make and model of your EV
Battery % and any warning on the dashboard
Garage level and height clearance, if inside

Stay safe while you wait

Hazard lights on; move off live lanes if the car still creeps
On a highway shoulder, wait behind the barrier if it is safe
Keep your phone charged and your line free for our call
In immediate danger, call 911 first

When towing is the better answer

If a warning light says the car should not be driven, or the car will not power on after a 12V boost, dispatch arranges EV-safe flatbed towing instead of charging.

Coverage in Madison

Neighborhoods, ZIP codes and roads we cover in Madison

ChargePatrol dispatches EV roadside assistance across Madison, WI, from Capitol Square to Isthmus, covering 37 ZIP codes in and around the city. These pages describe our service area, not a physical office; dispatch confirms timing for your exact address.

Neighborhoods & communities

Capitol Square
Isthmus
Dudgeon-Monroe
Hill Farms-University
Sunset Village
Marquette
Williamson-Marquette
Greenbush
Miffland
University Heights
Burr Oaks
Hilldale
James Madison Park

Business & commercial areas

Downtown
Capitol Square
State Street
Monroe Street
Williamson Street
Hilldale Shopping Center
University Research Park

Office parks, garages and shopping areas: tell dispatch the garage level and height clearance.

Highways & major roads

US-12/18 Beltline
I-39/90/94
US-151
John Nolen Drive
University Avenue
Mineral Point Road
East Washington
State Street
Park Street
Monroe Street
Williamson Street
Milwaukee Street

On a highway, give dispatch the nearest exit, mile marker or cross-street.

Airports nearby

Dane County Regional Truax Field (MSN)~6 mi

Airports set their own access rules; dispatch confirms where a unit can meet you.

Communities near Madison

ZIP codes we serve in and around Madison

Madison

5370153702537035370453705537065370753708537115371353714537155371653717537185371953725537265374453774537775377853779537825378353784537855378653788537895379053791537925379353794

Middleton

53562

Mc Farland

53558

EV Roadside Assistance by area

EV Roadside Assistance in Madison neighborhoods and nearby communities

EV Roadside Assistance in Isthmus EV Roadside Assistance in Hill Farms-University EV Roadside Assistance in University Heights EV Roadside Assistance in Middleton EV Roadside Assistance in Mc Farland

More services in Madison

Other EV services in Madison

Nearby

EV Roadside Assistance near Madison

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Vehicles we charge

EV brands we charge in Madison

Dispatch confirms the connector for your exact year and model before a unit is sent.

Tesla
NACS (Tesla connector)
Model 3, Model Y, Model S, Model X and Cybertruck use the NACS port.
Ford
CCS1 (newer models may ship with NACS)
Mustang Mach-E, F-150 Lightning and E-Transit are common requests.
Chevrolet
CCS1 (newer models may ship with NACS)
Bolt EV/EUV, Equinox EV, Blazer EV and Silverado EV.
Rivian
CCS1 / NACS by model year
R1T, R1S and commercial vans.
Hyundai
CCS1 / NACS by model year
IONIQ 5, IONIQ 6, Kona Electric.
Kia
CCS1 / NACS by model year
EV6, EV9, Niro EV.
BMW
CCS1
i4, i5, i7, iX.
Mercedes-Benz
CCS1
EQB, EQE, EQS and electric vans.
Nissan
CCS1 (Ariya); CHAdeMO (most LEAF)
Most LEAF models use CHAdeMO for DC charging; confirm with dispatch.
Volkswagen
CCS1
ID.4 and ID. Buzz.
Lucid
CCS1 / NACS by model year
Air and Gravity.
Polestar
CCS1
Polestar 2, 3 and 4.

All supported EV brands

Guides

Helpful reading before you call

Straight answers

EV Roadside Assistance in Madison: FAQ

If your situation is urgent, call dispatch now.

281-473-1221

Do you offer EV roadside assistance in Madison, WI?

Yes. ChargePatrol dispatches EV roadside assistance across Madison 24/7/365. Average arrival is under 45 minutes; dispatch confirms the estimate for your exact location.

Which Madison neighborhoods do you cover?

We cover all of Madison, including Capitol Square, Isthmus, Dudgeon-Monroe, Hill Farms-University, Sunset Village, Marquette, Williamson-Marquette and Greenbush. If your area is not listed, call 281-473-1221 and dispatch will confirm.

Which Madison ZIP codes do you serve?

We serve Madison ZIP codes including 53701, 53702, 53703, 53704, 53705, 53706, 53707, 53708, 53711 and 53713 and 25 more.

Can you reach me near the airport?

Call dispatch with your exact spot near Dane County Regional Truax Field (MSN). Airports set their own access rules for service vehicles, so dispatch confirms where a unit can meet you before it is sent.

Does my insurance roadside plan cover EVs?

Many plans only offer a tow. ChargePatrol can be paid directly, and dispatch can provide service details if you want to seek reimbursement from your provider.

What if mobile charging will not fix the issue?

Dispatch can arrange EV-safe flatbed towing to a charger, home, dealer or repair shop.