The process
How Mobile EV Charging Works
Three steps from a dead battery to driving away, with the price and arrival estimate confirmed before anyone rolls.
- STEP 01
Request help
Call or book online with your location, vehicle and battery percentage.
- STEP 02
Dispatch confirms
We confirm connector fit, price and an arrival estimate. Average arrival under 45 minutes.
- STEP 03
Charge on site
A technician connects a mobile DC fast charger and adds about 25–50 miles.
Be ready
What dispatch will ask
- Exact location: address, exit number, mile marker or cross-street
- Vehicle year, make and model
- Battery percentage and any warning messages
- Whether the car powers on and unlocks
- Garage level, height clearance or gate access
Straight answers
Frequently asked questions
If your situation is urgent, call dispatch now.
What is mobile EV charging?
Mobile EV charging brings the charger to your car. A ChargePatrol technician arrives with a battery-powered Level 3 DC fast charging unit and charges your electric vehicle where it is parked or stopped.
Can you help if my EV battery is at 0%?
Yes. Call dispatch with your exact location, vehicle and what the dashboard shows. We dispatch mobile charging, a 12V jump-start or EV-safe towing depending on the situation.
How fast can you get to me?
Our average arrival time is under 45 minutes. Dispatch gives you an arrival estimate for your specific location before sending help; traffic and weather can affect timing.
How much does mobile EV charging cost?
One-time emergency mobile charging starts at $165. EV jump-starts start at $140 and the jump-start plus charging combination is $185 when booked online. Dispatch confirms the final price before service.
How much range will I get?
A typical visit adds approximately 25–50 miles, enough to reach a fast charger or get home. Results depend on your vehicle, temperature and time on site.
Which EVs do you support?
We support most battery-electric vehicles, including Tesla (NACS) and CCS1 models from Ford, Chevrolet, Hyundai, Kia, Rivian, BMW, Mercedes-Benz and more. Share your year, make and model so dispatch can confirm the connector.
Here when you need us
Don’t wait on the shoulder.
Tell dispatch where you are and what you drive. We will confirm the next step, the price and an arrival estimate.