Privacy Policy

This policy explains what information ChargePatrol (“we”) collects through chargepatrolevmobilecharging.com and how it is used.

Information you give us

When you request service, book online or contact us, you may provide your name, phone number, email address, vehicle details, the location of your vehicle and any notes you add. Fleet and business inquiries may include company details.

How we use it

• To respond to and dispatch your service request
• To contact you about your request by phone, email or, if you opt in, text message
• To match an online booking with your Square payment
• To improve our website and services

Service providers

We use trusted providers to run this website: HubSpot (customer relationship management for requests you submit), Square (payments, processed on Square’s own hosted checkout; we never receive your full card number) and Google Analytics (aggregated website usage). These providers process information under their own privacy terms.

Cookies and analytics

We use cookies and similar technologies to measure website traffic and the performance of our advertising. If your browser sends a Global Privacy Control signal, we disable analytics and advertising storage. You can also block cookies in your browser settings.

Advertising attribution

If you arrive from an ad, we store campaign identifiers (such as UTM parameters or click IDs) with your request so we can understand which advertising works. We do not sell your personal information.

Your choices and rights

You may ask us to access, correct or delete the personal information you submitted. Depending on where you live, including California, you may have additional rights. Contact us using the details on our contact page.

Retention and security

We keep request information only as long as needed to provide service and meet legal and accounting obligations, and we protect it with reasonable administrative and technical safeguards.

Children

This website is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy. The “last updated” date shows when it last changed.