
Driver service
EV Roadside Assistance
Traditional roadside plans were built around gas cans and tow hooks. An electric vehicle that stops on the road usually needs one of three things: energy, a 12V battery boost, or careful flatbed transport. ChargePatrol handles all three from one dispatch line.
Overview
EV Roadside Assistance from ChargePatrol
Tell dispatch what the dashboard shows and we will match the right response, so you are not paying for a tow when a 30-minute charge would get you moving.
When to call
- Low battery or 0% on the road
- The car will not wake up, unlock or shift (often a 12V issue)
- A warning light means the car should not be driven
- You need transport to a dealer or service center
Service request
Request mobile charging
For immediate help, call 281-473-1221. Online requests are confirmed by dispatch.
How it works
What happens when you request ev roadside assistance
- STEP 01
Describe the problem
Battery percentage, warning messages and whether the car powers on.
- STEP 02
Right service, first time
Dispatch recommends charging, a jump-start or EV-safe towing.
- STEP 03
Back on the road
A technician completes the service and confirms the vehicle is safe to drive.
Service areas
EV Roadside Assistance near you
Available across our 150-city network. Popular service areas:
Straight answers
EV Roadside Assistance FAQ
If your situation is urgent, call dispatch now.
Does my insurance roadside plan cover EVs?
Many plans only offer a tow. ChargePatrol can be paid directly, and dispatch can provide service details if you want to seek reimbursement from your provider.
What if mobile charging will not fix the issue?
Dispatch can arrange EV-safe flatbed towing to a charger, home, dealer or repair shop.
Related services
Other ways we can help

Emergency EV Charging
A mobile DC fast charge delivered to you when your battery cannot reach a station.
Learn more
Mobile DC Fast Charging
High-output mobile DC charging, not a slow Level 2 trickle.
Learn more
EV-Safe Flatbed Towing
Wheels-off-the-ground transport when charging is not the answer.
Learn more
EV Jump-Start (12V Battery)
Wake up an EV with a dead 12V battery.
Learn more
Tesla Mobile Charging
Mobile charging for Model 3, Y, S, X and Cybertruck.
Learn more
Scheduled Charging Delivery
Planned charging at a home, workplace or garage.
Learn more
Here when you need us
Don’t wait on the shoulder.
Tell dispatch where you are and what you drive. We will confirm the next step, the price and an arrival estimate.